How to Schedule an Appointment
At Reviva, we strive to make booking and attending your appointment as seamless and convenient as possible. Below you’ll find everything you need to know about scheduling, preparing for your visit, and our policies regarding cancellations and rescheduling.
By Phone
If you prefer to speak with us directly, call our office or WhatsApp us. Our friendly staff will help you find a convenient time for your appointment.
Online Booking
You can easily book an appointment through our website. Simply visit our Online Booking Page and select your preferred service and time slot.
In-Person
Feel free to stop by our clinic during business hours to schedule your appointment with our reception team.
Free 15-Minute Consultation
We offer a complimentary 15-minute consultation that can be conducted over FaceTime or Zoom. This session allows you to discuss your aesthetic goals with one of our experts and receive personalized recommendations before committing to a full appointment. To book your free consultation, please indicate your preference for FaceTime or Zoom when scheduling.
We are committed to providing you with the highest level of service and look forward to helping you achieve your aesthetic goals. If you have any questions or need further assistance, please don’t hesitate to reach out.
Appointment Preparation
What to Bring?
Please bring a valid ID, any relevant medical records, and a list of current medications. If you are undergoing a skin treatment, we recommend arriving with a clean, makeup-free face.
What to Expect During Your First Visit?
Your first visit will include a comprehensive consultation where we will assess your needs and discuss treatment options. For treatments like HydraFacial or Accent Prime, our practitioner will explain the procedure and answer any questions you may have.
How to Prepare?
For most treatments, minimal preparation is required. However, if you are scheduled for a more intensive procedure, we will provide specific instructions, such as avoiding certain skincare products or medications prior to your visit.
Cancellations and Rescheduling
Cancellations
We understand that life can be unpredictable. If you need to cancel your appointment, please do so at least 24 hours in advance to avoid any cancellation fees.
Late Arrivals
If you arrive late to your appointment, we will do our best to accommodate you, but please note that your session may need to be shortened or rescheduled depending on the remaining time available.
Rescheduling
To reschedule your appointment, simply contact us by phone or online at least 24 hours prior to your appointment. We’ll be happy to find another time that works for you.
